AU Orders (max 3kg order weight)
$12 Flat Rate Shipping on orders up to $149 value
FREE SHIPPING when you spend $150 or more
INTERNATIONAL (max 1kg order weight)
$15 Flat Rate Shipping - New Zealand
$25 Flat Rate Shipping - USA & Canada
All Collagen Stickz orders are shipped via Australia Post parcel service (with tracking). International orders are only available to the destinations listed above. Collagen Stickz orders are packed within one business day of the order being received and are dispatched the following business day. We recommend customers create an Auspost account and set up delivery instructions for ‘Authority To Leave’ orders (use link below). Orders without Authority to Leave may require a signature at the delivery address. International orders will travel with a local carrier such as USPS. Collagen Stickz is not responsible for delays incurred by the carrier. All international orders are sent DDU (delivery duty unpaid). Some carriers may incur border charges to dispatch orders expediently with those fees required to be paid by the recipient before the order can be delivered. International customers should make enquiries with their relevant border authority with regard to applicable fees. Collagen Stickz is not responsible for border fees. International shipments may be subject to random border inspections.
Link for Auspost account:
COVID-19 and various global infrastructure challenges may result in some orders being delayed beyond our control. Delays incurred by the carrier are not the responsibility of Collagen Stickz.